This is part two of “Pizza, Beer & Stock Options Don’t Cut It Anymore: Technologists and Social Entrepreneurs” - part I is here.
In my role with Ethicodes I’m designing a mobile game-type app for ethical and sustainable consumption. In my professional life, I’ve been a designer and programmer for web and mobile. That means I have the unique experience of having been on both the management / programmer table. The work I do for Ethicodes can’t be done alone, and I’ll admit, there are (many) elements of programming that are better left to the specialists. In my juggling of these two worlds, I’ve come across the paradox of social enterprise technology. Most often it comes down to money, understanding and respect. Here’s some advice from both sides of the table.
Part II: Tips for Developers
Just like last time, I’d love to hear from other management / developers about experiences, tips, and frustrations in the comments.
Gabe Scelta is the Innovation Director at Ethicodes and Research Associate at the Ethiopian Global Initiative. A fellow at the Emerge Venture Lab, Gabe’s deep knowledge of the technology industry keeps Ethicodes pushing the frontiers of the fair trade industry. He holds a master’s degree from the University of London’s School of Oriental and African Studies and a bachelor’s degree from Boston University. He lives in New York City.
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In my role with Ethicodes I’m designing a mobile game-type app for ethical and sustainable consumption. In my professional life, I’ve been a designer and programmer for web and mobile. That means I have the unique experience of having been on both the management / programmer table. The work I do for Ethicodes can’t be done alone, and I’ll admit, there are (many) elements of programming that are better left to the specialists. In my juggling of these two worlds, I’ve come across the paradox of social enterprise technology. Most often it comes down to money, understanding and respect. Here’s some advice from both sides of the table.
Part I: Tips for Social Entrepreneurs
Stay tuned next week for the other side of the table—Tips for Developers. I’d love to hear from other management / developers about experiences, tips, and frustrations in the comments.
Gabe Scelta is the Innovation Director at Ethicodes and Research Associate at the Ethiopian Global Initiative. A fellow at the Emerge Venture Lab, Gabe’s deep knowledge of the technology industry keeps Ethicodes pushing the frontiers of the fair trade industry. He holds a master’s degree from the University of London’s School of Oriental and African Studies and a bachelor’s degree from Boston University. He lives in New York City.
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Invisible Children is doing a great job on the KONY2012 campaign. A great cause and a great use of social media.
There’s been a lot of press this past week about Foxconn, the Taiwanese company whose Chinese factories produce iPads, iPhones and many other high-end consumer electronics. The New York Times and This American Life rightly highlight working conditions, and problematic trade issues.
“The reality is that Apple, adhering to a sound business model, strives to make the best products possible at a quality level that is second to none. Unfortunately, the workforce and infrastructure in the United States is not up to the task.”
Adam Clampitt, Made in the USA: It’s More Complex Than You Think
Apple’s business model is no surprise and no secret. It relies on an imbalance of value, of material, of labor standards, and, yes, of human expectations. In essence, it is the business model of roughly the past 2000 years of trade.
Trade on the Silk Road began in the Han Dynasty (206 BCE – 220 CE) and created some of the most successful cities and empires of the ancient world. Despite the name, the Silk Road was not about silk. It was about goods being brought from one end of the world to the other, across continents, cultures, and value systems. Fabrics, spices, medicines and tools were manufactured in one place where they were relatively abundant and cheaply produced and brought to other places where they were not.
What we see with Foxconn, and with the lurking and enormous problem of manufacturing goods in the USA, is the inevitable trajectory of a system which makes the world much smaller and infinitely more connected.
When I was a child, my family took a vacation to eastern Pennsylvania. For me this was a trip to Hershey’s Chocolate World, where I had fantasies of diving into natural lakes of chocolate alá Augustus Gloop. But there was another part of the trip, which probably made my chocolate induced hyperactivity a little more excusable for the adults involved. We stopped in Mauch Chunk, Pennsylvania, outside of Wilkes Barre to see where my grandmother, then in her 60s, grew up.
She always spoke excitedly about riding the Mauch Chunk Switchback Gravity Railroad. If you’re into trivia, you’ll want to know that it was built in 1827, and it’s considered the first “roller coaster” in the US. Actually, it was built to be an innovative way to shuttle coal from the mines of the Lehigh Coal & Navigation Company to the Lehigh Canal, where it would be shipped off to the rest of the country, to warm houses in New York, run steam trains to the Dakotas, and power the steel industry in Pittsburgh. Coal, and the things it ran, were the microprocessors and iPads of the day.
When we arrived in Jim Thorpe (the modern, de-natived name for Mauch Chunk), I remember driving around for a long time. It’s not a big place but my grandmother couldn’t quite figure out where the house used to be. It was a long time ago, it was all gone. We asked, “Well, what was the address?” She answered, “Mine 7”. Needless to say, Mine 7 was no longer the name of anything there. You see, all of her family worked in the coal mines, almost as soon as they could hold a shovel. Because women were ‘not suited’ for mine work she was able to stay in school until eighth grade, longer than any of her brothers. It was a town of immigrants and cheap labor and the ones that weren’t killed in accidents eventually got what they called “the black lung.” They worked in appalling conditions, lived at their workplace, and owed their paycheck to the company store.
The point that I’m trying to make, is that nothing has changed. Some day, the workers at Foxconn will have just as difficult of a time pointing out “Dormitory 82” as my grandmother did finding “Mine 7.” The thing that has changed are our expectations of humanity, our understanding of human rights, and our global interconnectedness. Those three things are at odds with the 2000 year old system that relies on imbalances in values and standards. They will not let the old model of a free market stand much longer.
I am not an opponent of the free market, or of capitalism, but I believe the current system is breaking down in ways that may not be fixable. We are all going to need to come up with new ways of thinking, and set new standards and expectations if we are hoping to thrive in this increasingly connected world economy. I don’t know what the answer is, but I know we’ll need to figure it out sooner than later.
Gabe Scelta is the Innovation Director at Ethicodes and Research Associate at theEthiopian Global Initiative. A fellow at the Emerge Venture Lab, Gabe’s deep knowledge of the technology industry keeps Ethicodes pushing the frontiers of the fair trade industry. He holds a master’s degree from the University of London’s School of Oriental and African Studies and a bachelor’s degree from Boston University. He lives in New York City.
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This week I’ve been reading “Extra Lives: Why Video Games Matter” by Tom Bissell. Bissell spends a lot of time looking at first-person shooters and the nuances of storytelling in open world games.
The whole point of any game is to be interactive. There is some reason for you to press a button or push a joystick left or right, whether it is to make sure the glowing Pong orb doesn’t fly away or to kill a zombie in Left 4 Dead. For various reasons, the standard video game priorities can be summed up as “Collect & Destroy”—that is, collect the things (coins, weapons, magic potions) that help you get towards a certain goal (the princess, the safe house, the next level) while simultaneously destroying anything that gets in the way (zombies, the Koopa Troopa, orange pixelated ghosts). This has made me think a lot about—at the risk of getting overly philosophical—what we want from our human experience.
Games, in general, are not about real life. Of course, like any good book or movie, part of the reason for that is escapism. If I wanted to live my life, why would I do so on a Wii? But I think the major reason is just that real life is ultimately pretty boring—desperately slow moving and depressingly uneventful. Even real-life games like The Sims have to speed up time and create obstacles like peeing your pants or setting yourself on fire. Just like in literature, we can say that it is “conflict and drama” that make games interesting. But what we seek out in real life is usually avoiding conflict and drama at all costs. As it turns out, the easiest way to get to the safehouse, is to make sure you don’t encounter any zombies at all.
At Ethicodes I’m working on the logic and needs of a game in which the player is a coffee farmer. The goal, like your average zombie apocalypse game, is simply survival. But instead of battling zombies you are simply battling the current global trade economy. By far the easiest thing to do is to avoid all conflict, but in the current agricultural market, avoiding conflict, not fighting for every penny of that sale, means starving to death. Can we make not-starving-to-death as compelling a goal as reaching a zombie-proof bunker? Our lives may depend on it.
Gabe Scelta is the Innovation Director at Ethicodes and Research Associate at theEthiopian Global Initiative. A fellow at the Emerge Venture Lab, Gabe’s deep knowledge of the technology industry keeps Ethicodes pushing the frontiers of the fair trade industry. He holds a master’s degree from the University of London’s School of Oriental and African Studies and a bachelor’s degree from Boston University. He lives in New York City.

For once I’m not sure I agree with my co-blogger Kris Gryte’s last post—Why Ethical Deals Send the Wrong Message. I mean, I do agree with it on all the fundamental levels, but I think there are some key points missing. As someone with a lot of marketing experience, I think Kris’ sentiment represents a Pie-in-the-Sky argument that isn’t necessarily realistic.
If consumers are even moderately aware of ethically sourced goods, I believe they are keeping all this in mind. For instance, if you are invested enough to be reading this blog, I’m confident you are already aware of the nuanced balance between fair trade and free trade and do your best on a purchase-by-purchase basis to do good. The challenge comes in moving the much larger portion of the consumer market away from the dark side.
Ultimately it is a language barrier. The larger market forces have created the language: daily deals, holiday sales, doorbusters, discounts and coupons, oh my! Sites like Groupon and Living Social use these linguistic gymnastics to stress one thing—that price is the most important thing consumers can base their purchasing decisions on. When ethical brands try to push the idea that (surprise) ethics, and real people and experiences behind the products might be more important, the message is quickly drowned out by the other 90% - Sale! Cheap! market noise. The market is shifting, there’s no doubt about that, but the ethical message is still no more than a whisper.
Understanding the larger language issue puts the marketers of ethical goods in an awkward spot. If they only focus on transparency and ethics, as Kris suggests, they are preaching to the choir, the portion of the market that is already listening very intently for that whisper of ethics. If they buy into a daily deal or push holiday sales, on Blissmo, EthicalDeal, ecomom, GreenDeals, and Fair Trade A Day, they are using the dominant language to possibly shift a tiny percentage of the market, who in turn, might start listening a little closer next time to the ethical message.
I absolutely agree with Kris’ message:
So, as this holiday season comes to a close, let us step back, reflect, and realize the true impact of purchasing decisions. Think twice about that ethical ‘deal’, but rather spend your money consciously, wisely, and ethically, endeavoring to build a sustainable relationship between you, the good, and the producer who brought that good to life. What is not so important is how great a deal we offer or find, but doing our bit of good by remaining true to our core values and ensuring a brighter, greener, more transparent, and ethical future.
But I’m sure if you are reading this, you were planning on doing that anyway.
Gabe Scelta is the Innovation Director at Ethicodes and Research Associate at the Ethiopian Global Initiative. A fellow at the Emerge Venture Lab, Gabe’s deep knowledge of the technology industry keeps Ethicodes pushing the frontiers of the fair trade industry. He holds a master’s degree from the University of London’s School of Oriental and African Studies and a bachelor’s degree from Boston University. He lives in New York City.

I’m at the Cloudforce NYC conference today and one thing that has been mentioned a lot is the growing expectation of transparency in enterprise level organizations. As we as individuals have a growing understanding of our personal data being used for marketing purposes, we are coming to naturally expect the same from the corporations that we interact with on a daily basis. For example, I understand that in having an account with Bank of America they have access to a good deal of my sensitive information—social security numbers, addresses, credit scores and that they can use that information to judge whether I am a good business risk or investment. Now customers are coming to expect the same from their corporations.
For example, there was a time, not so long ago, that the amount of information needed to open a checking account was fairly minimal and your personal information was locked away in your local bank’s file cabinet. With cloud computing, social networks and data mining, consumers understand that there is a different social contract at play, and they are expecting corporations to hold up their end of the bargain. To follow the previous example, I might want to know that Bank of America owed the central bank $86 billion the same day that their Corp. Chief Executive Officer Kenneth D. Lewis wrote to shareholders that he headed “one of the strongest and most stable major banks in the world.”
Not only are consumers expecting transparency that will effect financial risk decisions, but (and possibly more importantly) they want to know what kind of personal or ethical risks they are taking. For example, it’s important to me that I don’t support Chick-Fil-A because they’ve reportedly given $1.1 million to anti-LGBT organizations through their charitable WinShape Foundation.
One thing that Salesforce stresses is that transparency isn’t just important in outward-facing conversations, but within (especially) large corporations. They’ve been making a good case for their product today, but they’ve never been lacking in the sales department. I’ll admit that it looks a lot better than the last time I used it with Goodwill of San Francisco five years ago, especially with Chatter, Radian6 and Fortuit. The biggest takeaway though is that the data produced by both individuals and large corporations is increasingly difficult to keep track of and we’re all in need of tools to juggle the ridiculous amount of information we need to properly evaluate our choices, regardless of whether our decisions are motivated by business, ethical or personal values.Gabe Scelta is the Innovation Director at Ethicodes. A fellow at the Emerge Venture Lab, Gabe’s deep knowledge of the technology industry keeps Ethicodes pushing the frontiers of the fair trade industry. He holds a master’s degree from the University of London’s School of Oriental and African Studies and a bachelor’s degree from Boston University. He lives in New York City.
The Millennium Challenge Corporation just released their scorecards for 2012. If you are not familiar with the MCC, every year they publish scorecards that provide a quick, one-page crib sheet for each country as it relates to US foreign policy goals in accordance with the Millenium Challenge. They try provide quantifiable criteria for determining aid for things like agriculture and irrigation, transportation, water supply, sanitation, access to health, enterprise development, anticorruption initiatives, and access to education. As much as I disagree with distilling an entire country’s policies down to a handful of charts, I can see how it makes the job of determining policy a bit easier.
In working with the Ethiopian Global Initiative, I’m looking at Ethiopia’s scorecard. There have been some significant changes in criteria this year. I’m really happy to see “Gender in the Economy” (100%) and “Freedom of Information” (22%) as new markers. Though I applaud them for keeping current, I wonder why those weren’t there in the first place. One change that caught my eye though might seem subtle. Previous years’ “Natural Resource Management” section becomes this year’s “Natural Resources Protection.” What this represents, according to their Selection Criteria and Methodology Report, FY 2012, is essentially a division between people and environment. Here are their definitions:
Natural Resource Management: An index made up of four indicators: eco-region protection, access to improved water, access to improved sanitation, and child (ages 1-4) mortality. Source: The Center for International Earth Science Information Network and the Yale Center for Environmental Law and Policy
Natural Resource Protection: Assesses whether countries are protecting up to 10 percent of all their biomes (e.g., deserts, tropical rainforests, grasslands, savannas and tundra). Source: The Center for International Earth Science Information Network and the Yale Center for Environmental Law and Policy
This caught my eye because in the case of Ethiopia, the scores in this area are wildly different. According to the old criteria, NR Management is at a dismal 39% (though up by 12% from last year) but NR Protection is at an impressive 78%. With all land in Ethiopia under the administrative control of the government, it may not be surprising that they score high in ‘protection’ — but what does protection mean exactly? The Methodology Report doesn’t go further into it. I’m sure their data analysis is more complicated, and it’s true the government of Ethiopia highly values their natural resources, but if the Center for International Earth Science Information Network and the Yale Center for Environmental Law and Policy are not using culture-specific criteria for determining whether land is protected, any country with a government-owned land use system could potentially score high on the scale.


With the Natural Resources scorecard change, the MCC is moving away from a mixed enviro-public health approach to a 100% environmentalist perspective. I fully support a criteria based on environmental protection, especially in a region where deforestation has been so devastating. However to put that in the place of access to clean water and sanitation is potentially problematic. History teaches us that it is access to clean water and sanitation that gives people the freedom to make the environment a priority. In other words, it doesn’t matter how protected a river is, when a person needs clean water, they are going to use it—whether or not it is at the detriment of the environment.
As with any kind of analysis, this change may tell us more about the priorities of the authors than those of the subject. If you have country-specific knowledge, I’d be really interested to hear more about a comparison between the old and new Natural Resources scores on the MCC scorecards as you interpret them.
Gabe Scelta is the Innovation Director at Ethicodes. A fellow at the Emerge Venture Lab, Gabe’s deep knowledge of the technology industry keeps Ethicodes pushing the frontiers of the fair trade industry. He holds a master’s degree from the University of London’s School of Oriental and African Studies and a bachelor’s degree from Boston University. He lives in New York City.
I was at home with the flu last week, but my previous post (two weeks ago!) elicited a response that got me thinking further on the role of technology in government. Speaking about Ethiopia, I wrote in my response:
I try to remain impartial to politics (on this blog anyway). What I do wholeheartedly support, is the means for people to choose their own solutions. Current policies discourage both free media and international understanding, which both reflect badly on the government and discourage economic and intellectual investment from local and international communities—no one wins. It’s a bit of a chicken-and-egg problem and I don’t propose to have the answer. Which comes first, a more open government that encourages free media or a free media that encourages a more open government? The overwhelming trend in the past few years is that media comes first, simply because media advances more quickly than governments’ can take actions to limit them.

What I am wondering now is: does my stance on the freedom of media make me by default a promoter of American democracy abroad? I don’t know. Promoting an adherence to a strict American style of democracy feels a bit too close to imperialism, and historically doesn’t always translate well. What I think a truly free media does is create a forum for a population—of a nation, town, or just Zuccotti Park—to create their own rules and their own flavor of people-led governance. But in order to have a free media, you need a government that isn’t afraid of what the people might say. Which, in itself might necessitate some kind of democratically appointed government.
What the responder on the previous post was calling for, as I understood it, was an intervention (whether by citizens or outsiders) into a government that does not promote an open media. However what we’ve seen recently in the arab spring and in some US protests, is that media prevails eventually, usually despite authoritarian intervention strategies. Is that just because governments move so slowly? Or because people will always find a way to communicate, even in the most dire of circumstances?
Gabe Scelta is the Innovation Director at Ethicodes. A fellow at the Emerge Venture Lab, Gabe’s deep knowledge of the technology industry keeps Ethicodes pushing the frontiers of the fair trade industry. He holds a master’s degree from the University of London’s School of Oriental and African Studies and a bachelor’s degree from Boston University. He lives in New York City.
This weekend I had the opportunity to attend the BuildEthiopia Conference at Harvard University. Hosted by Ethiopian Global Initiatives, the conference aims to “encourage participants to envision and support the transformation of Ethiopia by providing a space for constructive dialogue, learning and sharing.” The program encouraged thought on a lot of topics, and I’ll probably cover a few of them in the coming weeks.
One theme that recurred through several speakers is that Ethiopia (and most of Africa in general), in colloquial terms, has a bad rap. Liz Ngonzi explained this by way of a Google image search. Type in “Ethiopia” and what you get most often is what she aptly described as “poverty porn.” Starving children, barren fields, no water. It’s true, in many areas these things are indeed issues. But just to put things in perspective, areas of California have those things too. Type “California” into a google image search and I bet you get some very different images.
If you are in marketing you know that bad publicity is very hard to recover from. One rat in the french fry cooker and you are out of business for good. In modern media, these things can follow you around for decades. Ethiopia is not free of problems, no place is. But it is not a stagnant pool either. Victorian and colonial ideas about Africa being “a land before time” are dangerously persistent. Ethiopia’s television media coming-of-age was during the famines of the 1980s. This may have dug them even deeper into the negative media abyss than most other places.
A quick story: I have a friend, Karen. She is a brilliant chemist and slightly younger than me—putting her in grade school in the late 1980s and early 1990s. Up until a few years ago when she started getting papers published, a search for her full name led to a penpal letter she wrote in second grade to a school partner in Japan. Eight-year-old Karen liked horses. A lot. Those horse followed her around for decades. Ethiopia has the same problem as Karen. But instead of horses, Ethiopia had famine. A lot.
From Newsweek to South Park, the image of starving children cannot be plucked from the collective western mind. Combine those first “Save the Children” television images with problematic ideas about Africa as somehow outside of the movement of time and what you get is the recipe for a public relations disaster that is hard to shake.
The new media paradigm—social networks, global connectivity, mobile web access—all have the incredible potential for reshaping that collective conscience, and doing it quickly, what TMS Ruge termed “Africa 3.0.” The responsibility lies on all of us, in Africa and out. With the relatively recent installation of submarine fiber optic broadband cabling along the east African coast, subsequent connectivity and skyrocketing mobile saturation, it is finally Ethiopia’s turn to lead the conversation.
At the same time, I hope the images that define Ethiopia for this next generation are not handpicked by Ethiopian government and tourism authorities. I don’t expect the famine images to disappear. What I am hoping for is simply reality—from real people, showing the beauties and the difficulties of their daily lives. As in almost every large scale news event, from post-Katrina New Orleans to pre-revolution Tunisia, what is most important in shaping the current dialogue—and shaping history—is media by the people, for the people.
During lunch, I had the opportunity to sit with Tesfaye Yilma, the Ambassador of the Embassy of Ethiopia in the US. While I don’t agree with all of what he said, he reminded us that culturally it is not considered proper to boast, (I think the Amharic word he used was ደልቃቃ — dälqaqa — “an arrogant person”). At a table of mostly young, media savvy people we tried to remind him that marketing and communication is different than arrogance. Marketing and more importantly, the freedom of average people to communicate in new ways, is imperative for the Ethiopia of today.
Gabe Scelta is the Innovation Director at Ethicodes. A fellow at the Emerge Venture Lab, Gabe’s deep knowledge of the technology industry keeps Ethicodes pushing the frontiers of the fair trade industry. He holds a master’s degree from the University of London’s School of Oriental and African Studies and a bachelor’s degree from Boston University. He lives in New York City.